Privacy Policy
Your Privacy Matters To Us
We respect your privacy and are committed to protecting it by complying with this policy, which describes the types of information we may collect from you or that you may provide ("Personal Data") on the platform and any related services ("Services"), as well as our practices for collecting, using, storing, protecting, and disclosing that Personal Data. This policy also outlines the options available to you regarding our use of your Personal Data and how you can access and update it. This policy is in line with the Personal Data Protection System ("the System") in effect in the Kingdom of Saudi Arabia.
We do not collect any Personal Data from you without obtaining your consent and in the manner described in this policy.
The platform only collects data that you input, and the collection is limited to the minimum amount of your Personal Data necessary to achieve the purposes outlined in this policy.
This policy is continuously reviewed to ensure its compatibility with updates to relevant laws and regulations, and users will be notified when it is updated in a timely manner.
The term "Personal Data" refers to any information that can identify you specifically or that makes it possible to identify you directly or indirectly, including but not limited to name, personal identification number, addresses, contact numbers, license and registration numbers, personal property information, still or moving images of the individual, and other personal data.
The term "Sensitive Data" refers to any personal information related to an individual's racial or ethnic origin, religious, philosophical, or political beliefs, as well as security and criminal data, biometric data that identifies an individual, genetic data, health data, or data indicating that an individual is of unknown parentage or one unknown parent
What Personal Data Do We Collect?
The personal data collected for the purposes of registering government entities, the private sector, non-profit organizations, and individuals who process personal data for purposes beyond personal and familial use that It may include, but is not limited to, the following:
Name.
Date of birth.
Identification/residency number.
Identification/residency date.
Mobile number.
Email address.
Job Title.
commercial register.
The legal basis for collecting your personal data, how it is processed, and what is the purpose of collecting it?
The legal basis on which we rely to process your personal data is consent, and the platform processes your personal data after obtaining your prior and explicit consent to carry out the processing (this legal basis is only used for personal data obtained from you voluntarily, except for carrying out legally binding processing operations) for any of the following purposes:
• Enabling and providing the platform's services and fulfilling its requirements.
• Resolving and processing inquiries and complaints from beneficiaries of the platform's services.
• Raising the level of service performance, developing it, improving the beneficiary's experience, and ensuring the continuity of providing services with the required quality.
• Authenticating the user's identity when registering for the platform's services.
• Meeting certain legal and regulatory requirements.
• Managing relationships with personal data protection officers.
The processing is carried out by verifying the identity of users and their contact information, and linking their data to requests, complaints, or other tools provided by the platform.
How do we use your personal data?
We do not use your personal data collected from you directly or indirectly except in a manner that achieves the specific purposes of this platform and that does not conflict with the regulatory purposes stipulated in the Personal Data Protection Law and its implementing regulations.
How do we collect your personal data?
• Your personal data that you disclose/provide is collected through the platform.
• Your personal data is collected indirectly through cookies that are collected when you visit the site.
What is the legal basis for collecting and processing your personal data?
Your personal data will not be disclosed to third parties except after obtaining your consent and with legal justification according to the circumstances stipulated for providing the platform’s services.
We may disclose your data if required by law or in accordance with a judicial order or ruling. In addition, we may disclose your data for certain purposes and to third parties as described below:
• Service Providers: We may use third parties (“Service Providers”) to perform services on our behalf or to assist us in providing the services to you. For example, we may contract with service providers to provide marketing, advertising, communication, security, infrastructure and information technology services to modify, customize and improve the services, to provide bank account or balance data, to process credit card transactions or any other payment methods, to provide customer service, analyze and improve data, and to conduct and manage user surveys. While providing these services, these service providers may have access to your personal or other data. We do not authorize service providers to use or disclose your personal data except in connection with the provision of their services (which includes maintaining and developing their services).
• Partners: We may have relationships with one or more partners (including other government agencies), in which case we may share some data with the partners for the purpose of coordinating with them in providing services to you.
When we transfer personal data to other countries during data sharing, we will ensure that the data is transferred in accordance with this Privacy Notice and as permitted by applicable laws or international agreements related to data protection.
How do we store your personal data?
We store your personal data in a safe and reliable environment at the National Information Center in the Kingdom of Saudi Arabia. We use administrative, organizational, and technological means of protection to ensure that data is kept in accordance with our statutory obligations. Data shall be destructed when the purpose of its collection is completed; such destruction shall be in a safe manner by which data cannot be accessed or restored.
Will your personal data be shared with other parties?
Your personal data will not be disclosed to other parties unless your consent is obtained, or there is a legal justification as specified by the relevant conditions
What are your rights regarding the processing of your personal data?
According to the Personal Data Protection System, which explicitly states the rights of personal data owners, the office enables you to exercise the following rights:
Right to know
This includes informing you of the legal or practical justification for collecting your personal data and the purpose thereof, and it also entails not processing your data later in a manner inconsistent with the purpose of its collection or in cases other than those stipulated in Article (10) of PDPL.
Right to access your personal data
You have the right to request a copy of your personal data from us in accordance with the regulatory requirements, by email: DMO@nec.gov.sa and it will be provided to you within a period not exceeding thirty days, and if required, an extension will be made for no more than thirty additional days
The right to request to obtain personal data in a readable and clear format.
Right to request correcting your personal data
You have the right to request amending and updating your personal data if it is inaccurate, incorrect, or incomplete. Send your request to: DMO@NEC.GOV.SA and it will be reviewed and updated and you will be notified of this within a period not exceeding thirty days, and if this is required, an extension will be made for no more than thirty additional days.
Right to request the destruction of your personal data
You have the right to request destroying your personal data in accordance with the legal requirements. Your request shall be sent by email DMO@NEC.GOV.SA
Right to file a complaint
If you are unable to exercise the rights stipulated in PDPL, your privacy is violated, your personal data is exposed to leakage, or when you notice any act contrary to the provisions of PDPL, you have the right to file a complaint against violating parties in the Complaints Section on the Platform.
Use of the Services
You must be at least (18) years old to use the Services. Minors may use the Services only if they have the presence, supervision and consent of their parents or legal guardian.
Disclaimer:
The information, services, and pages on this site are provided "as is" according to the best technical and security practices and standards, without any warranties or representations. National Events Center expressly disclaims any legal or implied warranties or representations, including but not limited to guarantees that this site will be available without interruption, accessible at your convenience, secure, or error-free. The center shall not be liable for any direct, indirect, incidental, consequential, or special damages related to or arising from the use of this site, or any sites, materials, or links accessible through it.
How can I file a complaint or objection?
If you have some concerns regarding your personal data, or if we do not comply with PDPL, you can file a complaint via email: DMO@NEC.GOV.SA
